1st Class Medical Billing

Full Service Billing Partner

Efficient Claims Management

Maximize Your Cash Flow

ICD-10 Experienced

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DO YOU KNOW WHAT YOUR CURRENT ACCOUNTS RECEIVABLE IS?

About Us

We provide medical billing services to healthcare facilities in an effort to allow the physicians and nursing staff to focus on providing quality care to their patients.

I have over 25 years of experience and have personally hired and trained my entire staff. Clients will always be able to reach me with any of their needs as I am the main point of contact. I have many areas of expertise including pediatrics, podiatry, chiro, PT, and general practice.

Our software is HIPPA compliant and you can also utilize our software for appointment scheduling. Our Medical Billing software also provides real-time eligibility and can send out appointment reminders via text and email. This frees up front office staff time to concentrate on what matters “Patient Care”.

Years of Experience

Our Clients

1st Class Medical Billing partners with various medical practices and clinics. With over 25 years of experience in various medical fields, we competently serve all doctors and medical facilities, irrespective of their area of specialization.

Our Goal

We aim at easing the paperwork of doctors, thus giving them more time to concentrate on offering the best care and services to their patients.

Specializing In

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Full-Service Billing

  • Claims Submission
  • Claim Rejection Follow Up
  • Patient Statements
  • Patients Questions
  • Posting of all Payments
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AR Management

Do you know what your current AR Report shows? At just a glance we can find any wholes or money not recovered. Within minutes we found 1 small practice $5,000.00 in uncollected Anthem money, due to a simple error.

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Claims Follow Up

Leave timely calls to insurance companies for our staff to inquire on denials.

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Patient Collections

Take money out of the office so you and your staff can focus on what counts “Patient Care”! We will work patient balances and only get the office involved when we are at a stand still.

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Billing Practice

We can help you come up with in office procedures to save time and become more efficient.

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At Your Service

We are always available for you and your staff. Here to answer any questions you may have.

See What We Can Do For Your Practice

Advantages of Outsourcing

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Consistent Cash Flow

Providers write off huge losses each month. We are here to help them to collect at least XX% more than they did before. This can be achieved by collecting on unpaid claims and copays.
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Patient Focus

Exceeding your patient’s expectations is the key to a successful practice. We save our providers an average of 10+ hours per week freeing up time to focus on the quality of care and the sustainable growth of your practice.
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Experience

We keep up with the ever-changing, complex world of medical billing and we train our team in all of the new technology and procedures.
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Support

There’s always someone available to help with your questions—nine hours a day, five days a week.

Happy Clients

"My husband and I have a busy practice in Westlake Village. Several years ago, we realized that our billing, which was being done in-house was completely disorganized; visits were not being billed, things were not being followed up, patients were not receiving invoices, etc. etc. We also realized that neither our office manager nor ourselves knew where to even begin to put the billing system back in order. This is when we first hired Tina Morrow, owner of 1st Class Medical Billing. She consulted with us, helped our secretary get things organized and implemented a system that would prove to be much more effective. During this time and then again, a year later when we hired new office staff Tina came in to train our office manager on how to better run our billing using the program we had in-house. Every office manager she has worked with has been extremely impressed and grateful not only for the amount of knowledge that Tina brings but also for her amazing ability to teach and train in a way that is clear, concise, and effective. Finally, last year, (when we once again had a change in office staff) we decided to out-source and hire Tina to do all our billing. This has been the best choice we have made. Our billing is now run more effectively than ever before; patients receive their invoices monthly, statements are consistently sent out on time, phone calls are returned immediately, and patient's questions are resolved quickly. We highly and unequivocally recommend First Class Medical Billing."

Diane Dawe, MFT

Woodland Hills, CA

"Dear doctors: The purpose of this letter is twofold: (1) to discuss Specialty Surgical Center and (2) Tina who handles your insurance. My surgery was January 31, 2012. On that date, and due to my high deductible, Specialty Surgical Center collected the sum of $2,000 from me prior to surgery. In addition to that sum, I have been paying your bills in full. Last week, I received a bill from you for S926.00. I was upset and mystified as to how my deductible still had not been met. Obviously, something was terribly wrong. I called Tina and asked her why my $2,000 had not been taken into consideration. It took several conversations and swapping faxes before Tina cracked the code. The $2,000 that I paid on the date of my surgery is not part of your billing. (Forgive me, my profession is law. That I can do. Insurance simply confounds me). I clearly remember Tina telling me "The problem is with the surgery center. They are either holding up a claim, or they submitted a faulty claim. Call them because they are holding up your deductible." Tina was right! As of May 16th, Specialty Surgical Center still had not submitted a claim. This failure to timely submit a claim (for which they were paid) put me in Deductible Limbo. I advised my healthcare provider of this problem, submitted my proof of payment, and my representative made immediate and continued attempts to contact them using the phone number on the payment slips. She left message after message and never received a return call. Only because she had her surgery at that very facility, and because she knows I live in that area, she called the Westlake Village facility and was able to speak with someone to help me resolve this. As of Monday, May 21st, the claim is finally in the system. That's 111 days after the date of surgery. I find this unacceptable. I also thought you'd appreciate knowing these facts: (l) Specially Surgical Center is remiss in their duties to submit their patients' claims in a timely manner, especially when they have collected their fees in advance and (2) Tina knows her business. I owe her many thanks and I have told her so. I will retire my debt to you upon resolution of this regrettable situation."

Anonymous

Westlake Village, CA

"I am pleased to write this letter of recommendation on behalf of Tina Morrow. 1 have been in private practice Pediatrics in Thousand Oaks since 1999, and Mrs. Morrow has done my medical billing the entire time. Mrs. Morrow has a wealth of knowledge regarding insurance company policies, as well as medical billing codes. She submits the bills promptly, and upon receiving payment from insurance companies, sends statements to the patients in a timely manner. When a problem with non-payment arises, Mrs. Morrow was able to quickly and accurately determine the reason and resubmit the bill if necessary. Mrs. Morrow has also worked well with my office staff to resolve any problems with accounts receivable and will update my staff on a weekly basis regarding balances on accounts with patients who have scheduled office visits. This excellent communication has greatly expedited our collection of patient balances. In summary, Mrs. Morrow is honest, trustworthy, and experienced, and I have enjoyed working with her over the past sixteen years."

Rhonda Gordon, M. D.

Thousand Oaks, CA

"Tina Morrow has been our billing consultant for the past five-and-a-half years. Her responsibilities include preparing and sending out monthly statements to our patients, preparing correspondence and billing all insurance companies, answering inquiries from patients and insurance companies, and preparing monthly, quarterly, and annual reports for both of our offices’ physicians. Our office is very busy which calls for long work hours, dedication, compassion, and empathy from our employees including Tina. During the course of her employment, Tina has proven herself to be a dependable and extremely knowledgeable billing consultant, a hard worker, and an asset to our practice. I am impressed with Tina's work with our patients, their parents, and the various insurance companies. Her work is thorough, comprehensive, timely, and accurate. She is always very compassionate and empathetic with our patients and their parents. She has a pleasant and helpful demeanor. Dr. Gordon and Dr. Chambers have expressed their confidence in her abilities and their appreciation of her dedication and knowledge as our billing consultant. Tina maintains her composure and professionalism in stressful situations when confronted with difficult or frustrated parents and insurance company representatives. Overall, Tina is a very conscientious and confident professional. I strongly recommend Tina Morrow for your billing consultant."

Karla Valdez

Thousand Oaks, CA

"I have a full time practice in Westlake Village, California and have been in private practice for the last 20 years. We recently realized that there were some problems with our billing which was being done by our secretary for the last 6 years. Our income had slowly but steadily decreased and it was clear that claims were not always being followed up nor consistently kept track of. Rejections were simply written off as rejections, because we assumed this was our only option. Additionally, we had been attempting to move to a new, updated billing system for over a year and had been repeatedly told by our secretary that this could not work for many varied reasons. We decided to hire Tina Morrow, a Medical Billing Consultant, to come in and take a look at our systems, old and new, and figure out why this transition had been so difficult We have been so impressed with her work that would like to pass on a word regarding what she does to any other doctors out there who may be experiencing similar difficulties. First, it took Tina approximately 15 minutes to figure out the system we had been using in the office. She immediately jumped in with all the right questions, inquiring about follow up, rejections and systems that had been in place. She has come in and overhauled our billing practice; in the process finding monies that we had no idea were out there waiting to be collected. She has trained our new secretary to become more efficient and effective in the collection process, teaching her the systems that will ensure that our office will likely be collecting at minimum 20% more income than we had previously. Her knowledge of the ins-and-outs of insurance companies is beyond compare. Her tenacity regarding each claim, clearly feeling that each one that is filed is as important as the next, has been priceless. Our office is functioning more efficiently and collecting more effectively than ever. We highly recommend Tina Morrow! The changes she has made in our billing procedures and practices have been absolutely priceless."

Matthew Dawe, M.D.

Westlake Village, CA

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